So, here I am in Mexico City in a pinch. I've got M$50 or roughly $5 USD. And I have some real US dollars, approximately $9. I requested a new PIN for my ATM card 12 days ago, to be sent from a location in Alaska to my Alaska address. My roommate has been checking the mail every single day. Sources say the PIN was sent on the 8th, though it has not reached my mailbox.
I don't consider this to be my fault. I guess I could have requested a new PIN sooner, but had I done it a week earlier, the PIN still wouldn't arrive in time. Had I done it two weeks earlier, there is no estimating whether things could have been worked out in time.
Being the clever and former employee of the institution in question, I poked and prodded about what could be done. I asked if the "choose your own pin" option had ever been implemented, I also asked if the wire transfer fee might be waived, should I need to resort to borrowing money from my friend and would have to wire money back to her to pay her back.
NOPE. No options. Everyone was sweet as effin' cherry pie on the phone, but nobody offered solutions, nor was my own solution accepted.
The worst part is that I remember how well we had to treat the members with money. Hundreds of dollars worth of fees would be waived despite disclaimers about costs of different actions. They'd do anything to keep the big money. If someone had $100,000.00 in the bank, they'd waive $5 fees and $25 fees and $50 fees and do whatever it took to make members happy. If a member complained that their account was short $5, they would put $5 in the account to keep them happy. Whatever. It was petty shit.
I am poor and I am in trouble and my financial institution says, "Sorry! Nothing we can do!" But if I had $100,000.00 in the bank I would get whatever the hell I wanted.
Here's a nice empty threat - if I ever have $100,000.00 that needs a place to live, maybe it won't be in your institution. Maybe it will be under my mattress.
Anyway, if you were questioning whether money made the world go 'round - it's does.